Scheduled Downtime To Affect COVID-19 Test Registration


Scheduled Downtime To Affect COVID-19 Test Registration

Maintenance to affect scheduling website Friday at 3 p.m. through Monday at 5 a.m.

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Reno/Sparks, NV – The Regional Information Center is notifying residents that the regional COVID-19 Risk Assessment Form will be down starting Friday, Aug. 28 at 3 p.m. through Monday, Aug. 31 at 5 a.m. due to scheduled maintenance with the vendor platform.

Residents who want to be tested for COVID-19 are urged to sign up by taking the risk assessment before 3 p.m. on Friday; however, residents can still sign up to get tested by calling 775-328-2427 or filling out a temporary risk assessment form throughout the weekend. The temporary risk assessment form can be found here.

The Spanish Regional COVID-19 Risk Assessment Form will not be affected by the scheduled maintenance and can be found here.

The system-wide scheduled maintenance to the Accela platform will also impact all regional licensing and permitting. Get more information here.

The COVID-19 Regional Information Center is working together to deliver COVID-19 community updates in a unified manner. While press releases are only sent periodically for significant events, you can always get daily results on our website,, our COVID-19 Dashboard or by following us on Twitter @COVID19Washoe. The entities include: City of Reno, City of Sparks, North Lake Tahoe Fire Protection District, Pyramid Lake Paiute Tribe, Regional Transportation Commission, REMSA, Reno Sparks Indian Colony, Reno Police Department, Reno Fire Department, Truckee Meadows Fire Protection District, University of Nevada, Reno, Washoe County, Washoe County Health District, Washoe County School District and Washoe County Sheriff’s Office. Also in the group are the area hospitals, Northern Nevada Medical Center, Renown Health and Saint Mary’s.