Health District Hotline:

Reno/Sparks, NV – The Regional Information Center today offered the Washoe County community the following resources and information pertaining to COVID-19 and the community’s response. Beginning today, the Regional Information Center will be issuing at least two press releases – one on updates and a late afternoon release with COVID-19 case information.

Cities and County Temporarily Suspend Delivery Hour Restrictions

To facilitate community-wide restocking and delivery of goods and supplies in the Truckee Meadows in response to the spike in consumer demand driven by the COVID-19 pandemic event, the City of Sparks, City of Reno, and Washoe County are temporarily suspending restrictions on delivery hours to local businesses.

Through at least April 30, 2020, the region is encouraging local retailers, suppliers, vendors, logistics companies, and service providers to use this operational flexibility to provide for our community as best they can.


Regional COVID-19 Business Operations Guide established

A regional COVID-19 Business Operations Guide has been established to be implemented in Reno, Sparks and unincorporated Washoe County. Please be advised, this document may be updated as the COVID-19 situation changes. Due to health and safety concerns for the public in light of COVID-19, Nevada Governor Steve Sisolak and his administration took actions starting on March 17, 2020 with regard to the operations of essential and non-essential businesses. This guide summarizes operational restrictions and mandatory closures for certain types of businesses during this public health emergency. Restrictions remain in effect until April 16, 2020. 


Incline Village asks visitors to stay home, stay healthy

The Incline Village General Improvement District (IVGID) is asking anyone who is considering visiting the Incline Village or Crystal Bay area to reschedule their visit. As a small and remote mountain-lake community, the healthcare, support services, and facilities lack the capacity and resources to handle an outbreak of COVID-19. While visitors are an important part of their community, these actions support efforts to decrease the opportunity for COVID-19 transmission. More information can be found on their website at


Stay Home For Nevada – Governor Sisolak Video

Governor Sisolak is joined by Nevada’s Governors urging everyone to #StayHomeForNevada


Stuff A Bus for seniors set for this Friday, March 27

Local government partners are asking the community to step up and help seniors in need by donating essential, non-food items at Stuff A Bus drive-by donation locations in Reno and Sparks on Friday, March 27, 2020 from 10 a.m. – 4 p.m. More info here.


A Message From Waste Management: Regular weekly curbside collection continues as usual 

From Waste Management: “COVID waste is not classified as hazardous. Please place bagged waste in your bin for regular curbside collection. As leaders in our highly regulated industry, we follow strict policies and procedures every day when managing solid waste, including medical waste, to protect our employees, our customers and the communities we serve. We will continue to follow all our protocols and perform our work with the utmost care. Out of an abundance of caution and to achieve the Governor’s demand for social distancing many of our customer service centers and transfer stations have temporarily been closed to the public. Please go to for the latest information. Lockwood Regional Landfill remains open to the public during regular business hours, 8 AM – 4:30 PM Monday through Saturday. Free dump days, which had been planned for the first weekend in April are postponed until further notice.”


The COVID-19 Regional Information Center is working together to deliver COVID-19 community updates in a unified manner. Follow us on Twitter @COVID19Washoe. The entities include: City of Reno, City of Sparks, North Lake Tahoe Fire Protection District, Pyramid Lake Paiute Tribe, Regional Transportation Commission, REMSA, Reno Sparks Indian Colony, Reno Police Department, Reno Fire Department, Truckee Meadows Fire Protection District, University of Nevada, Reno, Washoe County, Washoe County Health District, Washoe County School District and Washoe County Sheriff’s Office. Also in the group are the area hospitals, Northern Nevada Medical Center, Renown Health and Saint Mary’s.