RECOVERY
The emotional toll that disaster brings can sometimes be even more devastating than the financial strains of damage and loss of home, business, or personal property. During times of emergency, we will have emergency specific resources posted here.
Housing
Have you lost your home or been displaced due to fire? Washoe County Human Services Agency can provide information on short- and long-term housing, as well as shelter information.
(775) 785-8600 or https://washoecounty.gov/hsa/index.php
Animals
If your pet is lost, there’s a great chance it is at Washoe County Regional Animal Services. You can view all the pets at the shelter here, or call (775) 353-8900 for assistance.
Did you find a stray pet? Go to Helping Pets Home to find out how to report a found animal or to find the nearest microchip-scanning station.
Food Assistance
The Food Bank of Northern Nevada can provide gift cards for replacement of food and transportation costs. Call 775.331.3663 or visit https://fbnn.org/.
Mental Health Resources
A disaster takes its toll on mental health, and that is to be expected and is normal. For counseling resources, visit the Washoe County Human Services Agency website or call (775) 785-8600.
Transportation
Whether your vehicle suffered damage or you don’t have the transportation resources to get around and seek assistance, the Regional Transportation Commission (RTC) of Washoe County can help. RTC has accessible bus routes, on-demand service called FlexRide, and disaster-recovery assistance. Visit www.rtcwashoe.com or call 775-348-0400.
Damage Restoration
If your home suffered damage, you will need to contact your insurance carrier. Red Cross can assist with insurance questions. Local disaster-restoration services can be contracted right away to begin the repairs and prevent further damage. This is a short list of available contractors, but please call your insurance to be sure they are an approved provider.
Belfor 775.424.3200
Nevada Water and Fire Restoration, (775) 856-6666
911 Restoration of Reno, 775-419-0116
EC Construction, 775-241-1383
PuroClean of South Reno, 775-446-4646
Public Health
Northern Nevada Public Health (NNPH) has resources to help residents with air quality, wells for water, food and septic tanks. For air quality, visit www.airnow.gov for current air quality status and OurCleanAir.com. For septic tanks and wells, learn more here. For food safety, visit this site.